6 Need-to-Know Steps to Effectively Communicate With Employees Who Work Online

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089photoshootings (CC0), Pixabay

Hiring remote workers is an investment decision that can be highly rewarding for employers. It drastically reduces the cost of running your business. There is also the opportunity to hire the best candidates and talents without constraints posed by geographical location.

Individuals working remotely, have a better opportunity to be more productive, motivated, and happier than their counterparts. One of the reasons is the flexibility and freedom they get. Even candidates handling online editing jobs would produce better results because of this.

That said, effective communication with remote employees can give rise to business success. So without much ado, let’s go over six tips to ensure smooth and effective communication with your employees.

1. Discuss your expectations

 Before engaging your new remote employee, you need to set the record straight. Discuss in details expectations regarding work hours, meeting time, and how you want your tasks delivered. Let the employee know if you will also like to have your meetings daily, weekly, or once a month.

The deadlines you create must be realistic. In other words, it should be something you, in particular, can accomplish in the set time. You should also take into consideration the skill level of your employee. Of course, you may have better understand and expertise on the said project than your employee. So, consider that when deciding your deadlines.

However, having discussions on your expectations will be fruitless without trust, transparency, and understanding. You should also not impose anything on your employees. Bring it as a suggestion and learn to take their contributions on the issue into consideration.

2. Decide better means of communication

 Working online is now much easier than it used to be. Little wonder why many employers and employees are taking the remote-work route seriously. One of the things responsible for the success remote work thing has recorded is the numerous communication tools available.

In addition to that, these communication tools are available to online employers in different geographical location. The only thing that one is required to do is download, install, and add contacts.

So, discuss with your online employees to know the app most suitable for communication. Below are apps ideal for video calls and online meetings:

· Skype

· Zoom

· Join.me

· Hangout

However, the only thing that may hamper your online meetings with your workers is the strength of internet service they have. But you can discuss this with them and ensure they are using an internet provider that offers quality internet service. Your employee should also be in a spot where internet service isn’t weak, particularly before your regular meetings.

employees, team, corporate
Hillyne (CC0), Pixabay

3. Choose a suitable project management tool

In this present century, it is safe to say that remote workers and employers are getting all the help they need to make working together, a huge success. The same goes for remote teams. There are numerous project management tools out there to communicate effectively with your workers from different geographical locations with ease.

Now think about this, do you think managing a team of 10 remote workers would be easy on you or whoever is leading them? You can schedule and have successful meetings. But the issue is tracking their work and ensuring that they get the right information, or whenever you need to make urgent changes to information already provided.

So the best option and easy way to manage a remote team would be to use a project management tool. And the good thing about some of these tools is that they are super easy to understand and utilize. But ensure you are using one application for everyone on your remote team.

Here are examples of project management tools:

· Trello

· Asana

· JIRA

· Float

· Wrike

· Zoho Sprints

· Pivotal Tracker

4. Encourage feedback from your online employees

Are you the type of boss that gives his or her employees opportunities to make contributions? Let’s assume you do. Now, do you also implement their feedback? If you don’t, then know that you are invariably killing their motivation and making them feel they are not a part of your company.

A good employer or manager encourages employees to provide feedback or make contributions. So if you want things to move smoothly in your business, ensure you are getting your employees involved by consideration their contributions important.

Ask them how they feel about their assigned tasks and what better way they think would help to get it done quickly without compromising on quality. And make sure you agree with them on the right step to take before calling it a day.

Also, if you have online employees in different geographical locations, you can encourage them to leave feedback or make contributions anytime. They can do this via whatever project management tool you are using.

Trello, for instance, has options for employers and the individual working on the task assigned, to leave comments. So even if the time zone differs, you can check the comments left by your employees and make an input whenever you have the chance.

5. Remain concise

Most of your communications will either entail speaking to your employees, sending instructions in the form of documents, or just communicating via text. But for the love of your business and need to avoid misinterpretations, always remain concise.

In other words, go straight to the point whenever you are dishing out instructions and make yourself available to answer relevant questions. Your answers might enable them to understand the requirements better and deliver the expected result.

6. Encourage data transparency

Every remote employee not only desire to be acknowledged. They also want to connect with their colleagues and company. One simple way you can encourage this connection is to give them access to your company’s KPIs. This act will make your remote workers feel more involved and informed. And as a consequence, their productivity might increase.

Conclusion

Effective communication can help your business to achieve great success. So, even if your employees are working for you online, try to maintain contact with them. You might not be able to connect with them all the time, but ensure you are not far away when they need you. This post also contains ideas you can implement to ensure effective communication with your remote workers, irrespective of your business.

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