“Chick-fil-A” is USA’s leading chicken sandwich fast-food chain and while the concept for the restaurant came into existence in 1961, it was only in 1967 that the first “Chick-fil-A” opened up. This came after 6 years of testing out the latest pressure-fryer technology that could cook the chicken sandwich in the same amount of time it took to cook a fast-food hamburger.
However, this all happened after S. Truett Cathy, the inventor of the “Chick-fil-A” sandwich garnered 15 years of restaurant business starting with his first grill, the “Dwarf Grill” in Atlanta which opened in 1946. Using his business acumen and persistence, Cathy turned the “Chick-fil-A” brand into the largest chicken sandwich chain in the US with over 2,200 locations.
Now, for those of you who think all fast food joints are the same, guess again. “Chick-fil-A” is a religious company, based on Cathy’s extreme zeal as a Southern Baptist. This means that the restaurant closes on Sundays, Thanksgiving, and Christmas.
With this amazing pedigree of performance, the company maintained strict rules for food preparation, making sure everything was prepared well beyond FDA requirements and also sought out customer satisfaction, which is really why they are so successful.
Today, “Chick-fil-A” has a customer satisfaction survey site where customers are asked to participate in a survey and enter freely into the MyCFAVisit survey that gives you a free sandwich.
The prize is a free Chick-fil-A sandwich, and to participate you need to have bought a meal, kept the receipt and then go online to the www.mycfavisit.com. Once online, you will see a screen dedicated to the survey, and here you enter the code on your receipt, the date, and location of purchase.
After you finish the survey, you will be e-mailed a free sandwich coupon within 24 hours.
Here is a link to the survey rules.
Phone: 1 866 232 2040
Mon-Sat, 8 AM-Midnight US EST
P.O. Box 725489
Atlanta, GA 31139-9923