The use of cloud telephony enables users to quickly solve various problems remotely or in the office. Virtual numbers (VNs) are one of the most popular offers in this business segment that allow you to receive and make calls from anywhere in the world without restrictions.
The main condition is the presence of the Internet. The mentioned option allows businesses to work efficiently and significantly reduce communication costs. The technology is mostly used to organize the work of call centers and sales departments. However, we are talking not only about calls but also about messages that have a great influence on business development.
It helps to interact with remote employees, branches, and divisions of the company in different cities and countries. Call tracking is perceived as one of the most popular solutions as it optimizes the work of the call center.
The technology allows you to determine the sources of advertising calls, record the conversations of managers with customers, listen to and analyze them, identify weaknesses, and adjust sales scripts.
By the way, you do not have to pay for the laying of telephone lines and maintenance of the PBX.
You can get a VN both as part of the virtual PBX connection service and separately in a single instance. The principle of operation differs from a habitual phone because the number is attached not to a telephone line but to a SIP account. This makes it possible to visually make the number look like a landline or mobile number, as well as a number familiar to many hotlines like 800.
The most popular feature
Special attention has to be paid to the virtual phone number with SMS. The whole system makes it easy to send messages as the service complies with all safety standards. The connection of numbers is carried out very quickly. All you have to do is to visit the Freezvon website and follow the basic registration and ordering process. Customers receive a quick response when contacting technical support in case of need. The personal data of each subscriber is securely protected. You can pay for services in a variety of ways.
VNs provide subscribers with a wide range of opportunities
- Connecting via the Internet costs companies less than traditional ones.
- Each VN has the ability to individually configure call forwarding and routing.
- The service is fast and user-friendly.
- It is a cost-effective business solution as it does not require a large investment in hardware or software.
- This is an effective way to send important information to customers.
- You can receive calls/SMS even from a mobile or computer.
- It can be used as a customer service tool, allowing customers to contact support quickly and conveniently.
Sending bulk SMS can be a great way for businesses to reach their customers quickly and easily. Such messages are often cheaper than other forms of communication and can be used to send promotional offers, alerts, reminders, and more. Moreover, SMS messages can be sent to large groups of people at once, making it easy to reach a wide audience. They are a decent way to measure customer engagement by providing businesses with valuable feedback and insights.
What for?
Freezvon provides its customers with the opportunity to receive messages in their accounts without a SIM card. The price of a number for SMS is quite reasonable. This service is useful in some cases.
- When the company is scheduled to move to another office, at the same time, contacts with partners and customers will not be broken.
- When there are geographic communication restrictions.
- There is no option to connect a landline phone.
VNs can help businesses protect their customer data, as messages are not stored on a physical device. Thus, the customer data is secured from theft or unauthorized access, as the messages are sent over a reliable connection. Freezvon offers an additional layer of authentication, as the numbers are assigned to specific users, making it difficult for someone to impersonate another user. A VN will allow you to quickly receive/send messages with the code of the country to which it belongs. The list of countries is available on the Freezvon website.
