With a surge in use of mobile devices every year, businesses now, more than ever, feel the need of having a digital presence-not just in the form of social media but also in the form of mobile apps.

In fact, mobile apps have become crucial for existence for certain industries such as automotive and transport networking facilities. Companies like Uber, Lyft, Ola Cabs, and others have seen massive growth in their customer base and revenues because of their decision to go mobile. Their decision to have an interactive and easy-to-use mobile app has brought them benefits that are far more than traditional marketing methods. Their mobile apps have helped them significantly in establishing their brand.

Having said that, how can you decide which mobile app development service is the best? What are the few things an entrepreneur or a business must look out for before they select a mobile app development services provider? Below is a list of the few factors that you should always bring in consideration.

1. Past Experience

The first thing you must seek within a developer’s profile is their history and past experience. You should check if they have uploaded or mentioned any past work links. You may even ask them for samples, but samples will not do justice to what you are looking for. A sample can be created by the company itself or get it done by someone else and is not time-tested.

However, having access to a past project or an existing mobile app developed by the company which you can download on your phone to check out its features, loading and running speed, usability, inter-activeness, simplicity, outlook, etc., would be a far better way to judge the abilities of the company/individual you are planning to hire for your project.

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2. Technical Expertise

Technical expertise is one of the most essential considerations. While you are in the process of selecting your mobile application development services, dig into the details of the provider’s expertise.

See whether they create apps which run only on iOS platforms or develop apps that can run on both, Android and iOS? Check if the company specializes in native app development or can craft both native and cross-platform technologies? Don’t forget to inquire about the basic software packages that they offer? It’s like asking your baker to provide you with a cake, but since a cake is a general term, you might want to dig into the details of ingredients that will be used in the creation of your desired cake.

3. Industries Served

Even though this is not really a huge factor which can be used to gauge a company’s professional abilities yet is always good to have a look at their portfolio’s diversity. The kind of markets or customers have they served in the past says a lot about their skills and capabilities. There are a plethora of mobile apps serving various markets out there. Mobile apps that are available today range from financial apps to cooking apps, fitness apps to menu planning, enterprise mobility apps to book reading apps, human resources apps to online shopping, automotive/transport networking apps to calling and connectivity apps, etc.

4. The Development Process

Inquire about the mobile app development process that the services providers you are considering employ. This involves steps related to the development and testing of your mobile app, from selecting the front-end development, agile development processes, back end support, integration with software and platforms, release, and other processes.

The type of development process that is sued can help you have an idea about the quality and features of the end-product.

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gdakaska (CC0), Pixabay

5. Price

Price is the key decision making a factor. Before you hire a mobile app development services provider, don’t forget to inquire about how much are they charging and whether their services fall within your budget. If the budget is not much of an issue for you, then you must compare and contrast their services against their quotes because if they deliver commendable work on time and follow up, then maybe their prices are all worth the hustle.

6. Accessibility

This point refers to the fact of how often you will be meeting your developers and what would be your means of communication. Simply put, how easily will you be able to access and contact them once you sign them up for a project. This is an equally important point because you must be able to communicate all your business needs to the other party so that they are able to address them in the final product and make changes as per your wishes.

If you do not have a proper mode of communication with them and communication time period takes way long, then not only you might get upset and frustrated but also fail to communicate any changes you decide to make in your digital requirements. This would eventually affect your mobile app’s features and outlook.

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7. Project Completion Timeline

You need to find out and be very clear about the timeline, and when will the mobile app be finally released and launched. For this, ask your prospect for a road map with a dedicated timeline, so that you can plan out with them accordingly. Additionally, check for their reputation or reviews online so that you may know if they have developed apps on time in the past.

8. Design

When getting your mobile app developed, keep in mind your target customers/audience, and communicate your design needs accordingly. No matter how much coding is done at the back end, when your customers will be searching and downloading your app, they would be looking for its eye-catching design, ease of interaction, the value they gain out using it, etc. So, be sure to craft an engaging look and integrate productive features.

9. Quality

When you are getting your mobile app developed, be sure to watch out for its quality too. If an app takes too much space, starts spamming and downloading stuff without permission, takes time to load, is non-productive when it comes to usability, has slow speed and crashes frequently, customers might get bored of your low-quality app ad move on to a competitor’s instead. Additionally, make sure your app updates itself with ever-changing digital requirements and prompts users to update it timely.

10. Maintenance & Follow up

This is one of the most important steps. Call it maintenance or after-sales support, but be sure to ask your prospects whether or not their customer services relationship team will follow-up and answer your queries. Find out if they will provide back-end support and assistance as and when needed? This is very important because the product they have developed and implemented for you might face challenges in the ever-dynamic digital environment, and you might need your developer’s support at least once in a while.

Getting a mobile app can be a pricey service; therefore, you should be fully satisfied before hiring a mobile app development service. Taking the above factors into consideration, the chances that you will make the right choice are quite high.